Desktop Support Technician
Oak Brook, IL
Type: Full, Time Perm
Contact: Ashley at
Special note: This is 100% onsite from the start.

Duties: This individual will help with desktop setups, administration and troubleshooting for local printers, office365 applications (Teams, Exchange, OneDrive), and general desktop troubleshooting. This role will work in conjunction with a 3rd party Managed Service provider for any higher-level troubleshooting and will be the point of contact for the 3rd part Managed Service Provider.


  • Bachelor’s Degree with 2+ years experience in a computer support and set up role
  • Prior experience with Office 365: Teams, 365 mail and SharePoint from a support perspective-good solid technician
  • Ability to set up laptops and problem solving with users: refresh browser, clear cookies, login, connect to Teams, getting on channels of teams
  • Act as a Liaison with an MSP and escalate when needed
  • Great communication skills, patience

Ashley Falkenberg
Senior Recruiting Consultant
Forbes Technical Consulting LLC | 401 N. Franklin |Suite 3S | Chicago,
IL 60654


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