Loan Servicer

Kankakee County, IL

Full time, permanent role


U.S. Citizens and GC candidates are encouraged to apply. Unfortunately, this does not offer sponsorship at this time.



-Responsible for ownership of the loan servicing process. This includes working with FIS Bancpac software to streamline and improve the loan servicing process.

-Responsible for ownership of mortgage statement process.

– Processing insurance and PMI cancellations.

-Ensure compliance with all federal, state, and local rules, laws, and regulations.

-Will be responsible for ownership of the entire loan servicing process.

-Responsible for taking customer inquiries regarding their mortgage loan including escrow inquiries, payment issues, payoff requests

-Working with FHLB of Chicago on all loan details.
-Preparing internal reports for board and external reports for Lenders. This includes working with and managing the Vision reporting software.
-Continuously improve process to automate functionality of Loan back-end.


– Must have high school diploma or equivalent. Prefer a college degree.

-Minimum of 2 years mortgage servicing experience

-Management experience is preferred.

-Experience working with FHLBC, FIS, BancPac, and Vision is desired

-Knowledge of state and federal banking regulations preferred.

-Proficient in Microsoft office applications and banking systems.



Aleta Giordano Ross

Senior Recruiting Consultant

Forbes Technical Consulting LLC



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