Service Desk Analyst (2 openings, see shift schedules below)

Chicago, IL (starting 100% remote)

Permanent, full time with salary and benefits.

Shift 1 available: Thursday, Saturday and Sunday: 6:00 pm to 7:45 am

Shift 2 available: Friday, Saturday, Sunday, and Monday: 7:00 am to 6:00 pm

Note: US Citizens and Green Card Holders are encouraged to apply. Unfortunately, this position does not offer sponsorship at this time.



  • Okta or RSA experience is highly preferred
  • 3+ years of experience providing advanced support of the following applications: Document Management Systems, Microsoft Office Suite, Document Comparison Applications, Adobe Acrobat Professional, various Internet Browsers, network resources, Windows operating systems, web interfaces, and remote access, i.e., Citrix, VPN, etc.
  • 3+ years providing direct and exceptional user support in a high performance culture
  • 3+ years of experience supporting Smartphones, e.g., iPhone, Android
  • BA/BS degree or equivalent work experience, with a preference for those with a degree



  • 3+ years of prior law firm or professional services experience highly preferred
  • Microsoft Office Application certifications



Aleta Giordano Ross

Senior Recruiting Consultant

Forbes Technical Consulting LLC | 401 N. Franklin |Suite 3S | Chicago, IL 60654


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