Technical Consultant
Type: Full Time (Remote or hybrid in Chicago, IL)
Contact: Bri at

  • Deliver a best in class client experience by providing technical assistance and support implementation and optimization projects
  • Partner with clients to solve specific, technical issues in an expedient and professional fashion
  • Own client communication from initial point of contact through issue resolution
  • Independently troubleshoot issues using technologies including SQL and Analysis Server
  • Recommend mitigation approaches and confirm a satisfactory outcome is reached
  • Assess risks and escalate issues to Leadership when related to client satisfaction
  • Work closely with the DevOps team to solve escalated issues
  • Discuss the current configuration of our product with clients and help advise on recommended updates to their procedures and our software
  • Collaborate closely with team members while fostering a respectful and secure team environment


What we’re looking for:

  • Bachelor’s degree or equivalent in a related field (i.e. Health Administration, Business, Finance, Engineering, or Computer Science)
  • Professional and/or academic experience in SQL and relational database concepts
  • Excellent communication skills including client facing experience
  • Experience in technical issue resolution and escalation procedures
  • Ability to learn quickly and adapt to new challenges and change
  • Proven experience in managing multiple projects with multiple priorities


Bri Leifker
Recruiting Consultant
Forbes Technical Consulting LLC | 401 N. Franklin | Suite 3S | Chicago, IL | 708.717.8648

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